Privacy Policy

The following represents the privacy practices and procedures of the Virginia Department of Labor and Industry (DOLI). DOLI reserves the right to change these practices and procedures at any time without prior notice. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.

Individuals who visit DOLI Web site are important to us. We do not capture personal information about them without their permission, and we endeavor to ensure that we collect only the minimum amount of information needed to meet the purpose for which the Web site was created.

DOLI may collect personal information, such as a user’s name and address, because of legal requirements or in order to provide customer services. In doing so we are subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia.

Fostering and maintaining the public’s trust is a cornerstone of DOLI. We appreciate the trust and confidence that you place in us by providing requested personal information.

Virginia Law:

We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the “Government Data Collection and Dissemination Practices Act,” the “Virginia Freedom of Information Act,” and by any other applicable state or federal law or regulation.

Links to Other Web Sites:

Our Web site may contain links to other public or private entities’ Web sites, whose privacy practices we do not control.

Document Accessibility Notice:

Hardcopy documents are available for those unable to access or view the downloadable files on this Web site. Simply contact the DOLI Webmaster by e-mail at, by FAX at 804/786-9877, or by mail at:

Commonwealth of Virginia
Department of Labor and Industry
Main Street Centre
600 East Main Street, Suite 207
Richmond, Virginia 23219
Attention: Webmaster

Use, Collection, and Retention of Customer Information:

For each visitor, we collect information about the Internet Protocol (IP) address, type of browser used, the date and time of the visit, and the IP addresses of the locations to which the visitor linked during his or her visit to our Web site. This information is strictly used for statistical reporting purposes.

We only collect, retain and use personal information where we believe it is essential (and allowed by law) to administer our business and to provide products, services and other opportunities requested by our customers.

Use of “Cookies”:

“Cookies” are small files either stored on a server or sent back to a visiting computer. Our Web site does not place any “cookies” on your computer.

Restrictions on the Disclosure of Customer Information:

We do not sell or rent our visitors’ information to any outside company or organization. We do not reveal specific information about visitors or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Protection of Information via Established Security Procedures:

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Maintenance of Accurate Information:

We have established procedures to ensure that information is as accurate and current as is practical to enable us to conduct business with you. Although we strive to do things right the first time, we also respond to requests to correct inaccurate information in a timely manner.


DOLI reserves the right to change this privacy policy at any time without prior notice.

You may pay for your inspection certificate invoice online. Accepted methods of payment include:

  • Check
  • Credit Card
  • Electronic Check (E-Check)
  • Electronic Transfer (EDI)
  • Money Order
  • Cash IS NOT accepted

If you wish to pay by credit card or e-check, you will need certain information from your invoice, including invoice number and the Virginia number (VA number) of one of the objects. The VA number can be found on the table that appears on the invoice. You will only need to provide one VA number, even if your invoice lists several object numbers.

For all other methods of payment, please follow the instructions on the invoice and the remittance form you received.

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